Shipping/Returns

Shipping

Returns

Return policy
1) Please read and fill out our return/exchange form on the back of your invoice. If you do not have your invoice please contact us. also we must be notified of any error in shipping or any damage in delivery within 7 days of your receipt of the product.

2) All returns must still be in brand new sellable condition. if an item is returned to us opened, played with, broken or in the case of clothing worn with tags removed we cannot accept it back. If any of the above un-sellable merchandise is returned to us, we reserve the right to deduct up to 50% from your refund. Please pack your returns with extreme care.

3) If the return was due to an error on our part (for instance, we accidentally sent the wrong merchandise), we will accept responsibility for all shipping costs related to the return. When shipping back the incorrect item to us, please use usps 1st class mail or priority mail. If the package is too large or very valuable, please feel free to contact us so that we may arrange the return. your credit card will be refunded for the shipping, or store credit can be issued to you. Please fill out the back of your invoice.

4) If the return is not due to an error of ours (for example- you ordered it and then decided later on that you don't want it), the buyer accepts full responsibility for all shipping costs plus a 10% re-stocking fee will be deducted from your refund. Please fill out the back of the sheet attached to your invoice.

5) Package returned to us marked "refused", "undeliverable", or otherwise, are subject to a 20% re-stocking fee (this is solely to recoup our losses from charges we incur when this happens). If a package is lost or misdirected due to an incorrectly inputted address, CardOrder.com Is completely not responsible. We have no control over addresses typed on the checkout pages. Please make sure you have typed in the correct address.

6) We cannot be held responsible for lost return / exchange packages during transit. Therefore, we highly recommend that your package be insured with a delivery confirmation.

7) All refunds will be applied to the original means of payment. Refunds are usually issued within 7 business days of us receiving the product back. During the holiday season, please allow up to two weeks for a credit to be issued. Please don't forget to include your order number with any return.

Please ship returns to:
HomeTeams Sports
att: CardOrder Returns
20586 Hall Rd.
Clinton Township, MI. 48038

Cancellation policy
Orders may be cancelled as long as they have not been processed - usually the same business day or the morning of the next day. During the holiday season Dec. 11th thru Dec. 25th we cannot cancel orders once they are placed. Please contact customer service to see if your order has not yet been processed.

Opened Merchandise Policy
To maintain the integrity of our merchandise, we will return to sender any of the following returns:

• Worn clothing or hats
• Clothing that smells like cigarette smoke, perfume, or cologne
• Clothing that has been washed
• Clothing or hats with detached or destroyed tags
• Factory sealed sets, decks, or packs that have been opened.